> ## Documentation Index
> Fetch the complete documentation index at: https://kw.hellenictechnologies.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workspace

> How your assistant's workspace works — files, memory, and configuration.

Your Managed OpenClaw assistant has a persistent workspace — a structured environment where its configuration, memory, and files are stored. Understanding the workspace helps you get more out of your assistant.

***

## Workspace structure

<CardGroup cols={2}>
  <Card title="SOUL.md" icon="heart">
    Defines your assistant's personality, tone, and communication style. Edit this to shape how your assistant sounds.
  </Card>

  <Card title="MEMORY.md" icon="brain">
    Long-term memory — persistent facts, preferences, and context your assistant carries across every conversation.
  </Card>

  <Card title="USER.md" icon="user">
    Information about your organisation and team — helping the assistant personalise responses and understand context.
  </Card>

  <Card title="Custom files" icon="folder">
    Upload documents, reference materials, or process guides — your assistant can read and reference them in conversations.
  </Card>
</CardGroup>

***

## Editing workspace files

Your Hellenic Technologies account manager can update any workspace file on your behalf. For self-managed instances, files can be edited via SSH access to your dedicated server.

Contact [support@hellenicai.com](mailto:support@hellenicai.com) to request workspace changes.

***

<Card title="Need a workspace change?" icon="envelope" href="mailto:support@hellenicai.com" color="#0445AF">
  Email us with the changes you need. We apply them same day.
</Card>