> ## Documentation Index
> Fetch the complete documentation index at: https://kw.hellenictechnologies.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started

> How to get OmniAI live — from brief to deployed chatbot in 72 hours.

OmniAI is a fully managed deployment. You provide the business context; we handle everything else — training, configuration, channel integration, and ongoing management.

***

## What you need to provide

<CardGroup cols={2}>
  <Card title="Knowledge base content" icon="book-open">
    FAQs, product information, pricing, support documentation, and any other content your chatbot needs to answer questions accurately.
  </Card>

  <Card title="Brand voice guidelines" icon="pen-tool">
    Tone, language preferences, any phrases to avoid, and how you want the assistant to introduce itself.
  </Card>

  <Card title="Escalation rules" icon="arrow-up-right">
    Which topics should be escalated to a human agent, and how — by email, CRM ticket, or live agent handover.
  </Card>

  <Card title="Channel credentials" icon="key">
    Access to your WhatsApp Business account, Facebook Page, Instagram account, or other channels you want connected.
  </Card>
</CardGroup>

***

## Deployment timeline

<Steps>
  <Step title="Day 1 — Brief & onboarding">
    Discovery call and content handover. We scope the full deployment and agree on channels, escalation rules, and go-live date.
  </Step>

  <Step title="Day 2 — Training & build">
    Assistant trained on your content. Channel integrations configured. Escalation workflows set up.
  </Step>

  <Step title="Day 3 — QA & go live">
    Internal QA across all channels. Sign-off. Live deployment. You receive a handover document with everything you need to know.
  </Step>
</Steps>

***

<Card title="Start your deployment" icon="rocket" href="/contact/introduction" color="#0445AF">
  Reach out and we will schedule your onboarding call within 24 hours.
</Card>