> ## Documentation Index
> Fetch the complete documentation index at: https://kw.hellenictechnologies.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Appointments

> Online appointment scheduling for clinics, salons and services.

# Appointment Booking Systems

Appointment-based businesses — medical clinics, dental practices, physiotherapy centres, hair and beauty salons, tattoo studios, consulting firms, legal practices — all share the same operational need: a way for clients to book specific time slots with specific staff members, without a receptionist handling every booking manually.

Hellenic Technologies builds appointment booking systems that match the operational reality of service businesses in Greece. That means Greek-language interfaces, Viva Wallet and Stripe payment support, configurable working hours and break times for each staff member, buffer times between appointments, and cancellation policies with automated deposit handling.

## System Capabilities

* **Staff-specific booking** — Clients select a service, then choose an available staff member (or let the system assign automatically); each staff member has independent working hours and days off
* **Service configuration** — Multiple services with individual durations, prices, deposit requirements and staff assignments
* **Availability management** — Calendar-based availability view for admins; blocked time for holidays, training days or personal time
* **Payment at booking** — Optional deposit or full payment collection via Stripe or Viva Wallet; automatic refund processing on cancellations within policy window
* **Automated notifications** — Booking confirmation, reminder (24h and 1h before), cancellation and rescheduling notifications via email and optionally SMS
* **Calendar sync** — Bookings sync to Google Calendar or Outlook for staff members; iCal feed for compatibility with any calendar application
* **Client accounts** — Optional client account creation for viewing booking history and managing upcoming appointments

## Platforms We Use

For most appointment booking projects we use Amelia (for WordPress) or a custom-built booking engine for projects with requirements beyond what Amelia supports. We choose based on the complexity of your staff structure, service types and integration requirements — not on what's easiest for us to deploy.