- Project scope definition — Specific, itemised deliverables with clear boundaries on what is and is not included
- Timeline and milestones — Phased delivery schedule with milestone dates and dependencies documented
- Deliverable specifications — Technical and creative specifications for each deliverable agreed upfront
- Acceptance criteria — Clear definition of what constitutes successful delivery for each milestone
- Sign-off process — Structured review and approval workflow with defined turnaround expectations
- Change request process — Transparent procedure for scoping, pricing, and approving changes that arise during delivery
- Commercial terms — Payment schedule linked to milestone delivery and acceptance
After Sales
SOW
Statement of Work — project scope, deliverables and timelines.
A Statement of Work is the contractual foundation of every project engagement at Hellenic Technologies. The SOW defines exactly what we will deliver, when, how success will be measured, and how the project will be governed — eliminating ambiguity and providing both parties with a clear reference point throughout delivery.
Our SOW process begins with a thorough discovery and scoping phase. We translate your business objectives into specific, measurable deliverables with defined acceptance criteria. Timelines are structured around realistic dependency mapping, and the sign-off process is clearly defined so project phases close cleanly before the next begins.
A well-constructed SOW benefits both client and agency: clients know what they are paying for and when they will receive it; our teams can resource and plan delivery with confidence. Change requests are handled through a transparent process that maintains momentum while properly documenting and pricing scope additions.
What our Statement of Work process covers:
